Skip to main content
Use Funds to review balances, transaction records, settlements, and settlement accounts for your Kyren Pay account.

​
What you can manage

​
Currencies

Kyren Pay supports acquiring in CNY, HKD, and USD. Merchant settlement currency is USD. If an order is paid in CNY or HKD, review the order detail and transaction records for the conversion information used for USD settlement.

​
Acquiring Fees

Percentage fee rates apply to the order amount. Per-transaction fixed fees and chargeback fixed fees are configured in USD; they do not follow the order currency. Configure customer and merchant fee contributions in Payment methods. The amount the customer pays can exceed the original order amount; merchant proceeds also reflect merchant fees and applicable reserves. Use the order’s fee snapshot and settlement records for reconciliation.

​
Dispute funds

Where dispute financial processing is enabled, cases can freeze affected funds, release eligible frozen funds or deduct principal and chargeback fees. Disputes shows the recorded frozen principal, reserve allocation, deducted principal, reserve offset and chargeback fee. Compare these with transaction records and available funds. A won or closed case alone does not confirm that a release completed or that charged-back funds were restored.

​
Before managing settlement accounts

  1. Make sure required KYC or KYB verification is complete.
  2. Confirm account holder information matches your merchant profile or business documents.
  3. Review recent orders and transactions for reconciliation.
  4. Keep settlement account information accurate before settlement processing.
If a merchant agreement grace period expires, the agreement gate still permits balances, settlements and settlement accounts. Their normal balance, account and verification requirements continue to apply.