> ## Documentation Index
> Fetch the complete documentation index at: https://docs.kyrenpay.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Orders

> Review Kyren Pay orders and reconcile payment status

Use Orders to review payment status, find order identifiers, and reconcile Kyren Pay records with your own system.

## What to check

| Field                  | How to use it                                                               |
| ---------------------- | --------------------------------------------------------------------------- |
| Order number           | Share this with Kyren support when asking about a payment.                  |
| Status                 | Decide whether your system should fulfill or wait.                          |
| Amount and currency    | Compare with the product or checkout session amount.                        |
| Created and paid times | Compare with your server logs. Times in the API use millisecond timestamps. |
| Payment channel        | Identify the payment method used by the customer.                           |

## Reconciliation workflow

1. Search for the order in the dashboard.
2. Compare status, amount, currency, and timestamps with your internal record.
3. Check whether your Webhook endpoint received the corresponding event.
4. Use the Orders API when your system needs automated reconciliation.

## Refunds

For paid or settled orders, merchants with refund access can submit a refund request from the order detail page. Review the request status, refund record status, and `order.refunded` Webhook event when reconciling refunded orders.

## Related pages

* [List all orders API reference](/api-reference/orders/list-all-orders)
* [Retrieve an order API reference](/api-reference/orders/retrieve-an-order)
* [Order refunds](/dashboard/order-refunds)
* [Webhook events](/webhooks/events)